Doing business with Digital Medio
We will provide a written quote for all services and products in advance. This quote will include our estimate of time and of costs of subcontracted goods and services.
The final cost of each project may vary due to a number of reasons;
+ Changes made by the client during the project that go on to effect the original request and costs.
+ Rising prices in third party costs during the period of the quote being handed to the client and the delivery of the project. Where possible we will inform the client in writing of this eventuality ahead of time.
+ Increases in our time spent on the project due to reasons beyond our control.
+ The addition of third party costs that could not be foreseen at the time of the original quote.
Tax may be added to the total invoice amount.
At our discretion we may request an initial deposit before any work is started.
An approval form or a confirmation by written communication, will need to be signed/supplied by the client prior to the delivery of the work. This is an agreement that the client is wholly satisfied with the work and services carried out by Digital Medio. Any errors and omissions after this point are the responsibility of the client and not Digital Medio. Amends that are required to be made to work/project after this form has been received will incur additional charges.
Rights and ownership
Rights: All services provided by Digital Medio shall be for the exclusive use of the client other than for Digital Medio’s promotional use. Upon payment of all fees, Client will gain full ownership and transferable rights to all approved final deliverable created by Digital Medio.
Digital Medio cannot guarantee the Client exclusivity of any marketing concept, strategy, design or other intellectual property provided. Therefore Digital Medio will not accept liability for any alleged claim from the Client or any Third Party as the result of unintentional similarity in part or whole of a Third Party’s copyright protected or registered trademark or brand, identity, strapline, colour usage, image style and content, product or otherwise.
It remains the Client’s responsibility to seek copyright protection if desired for any creative/intellectual property provided to the Client by Digital Medio.
We reserve the right to use examples of the design work we completed on our client’s behalf to publicise our own services and products. We may include a design credit (eg. Designed by Digital Medio) in an appropriate place but that does not effect the integrity of the final deliverable.
Invoices must be paid in full within 30 days from the invoice date. If the payment is delayed later than 30 days then we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation. Two written warnings will be submitted before legal proceedings have begun. The client agrees to pay all collection charges and legal fees in relation to the debt. Digital Medio reserves the right to remove websites, goods and services, in the event of non-payment.
If a project, is on hold indefinitely or cancelled for whatever reason at any stage, from your side, then we may invoice you in full or for all the work completed up to that point, plus any costs we face for outside supplies already ordered for the project.
Illness, injury, or other events beyond Digital Medio’s control, such as: fire, theft, computer failure, and Acts of God may result in a delay of unpredictable length.
Digital Medio reserves the right to commission freelance support or outsource any job if it is felt it is in the best interests of the Client. Any outsourced job remains the property/responsibility of Digital Medio and such services are deemed to be carried out ‘indirectly’ by Digital Medio.
If the client is dissatisfied, or wishes to advise of damage, breakages or non-delivery with any products or services provided by Digital Medio then this must be made in writing within 5 working days of delivery of the project. We will not be liable for any claim made after this time unless there are exceptional circumstances where the client was not able to comply. Digital Medio is not liable for reasons beyond its control including Acts of God, legislation, war, fire, flood, drought, power failure, strike or disputes during the contract of the project.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Digital Medio’s prior written consent.
The client shall provide Digital Medio with samples of work that result from the project deliverables. Such samples shall be representative of the highest quality of work produced. Digital Medio may use such copies and samples for publication, exhibition, or other promotional purposes.
Digital Medio shall have the right to photograph all completed work and shall have the right to use such photographs for publication, exhibition, or other promotional purposes.
The client shall inform Digital Medio in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.
The client agrees to indemnify and hold harmless Digital Medio from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, but only to the extent caused by, arising out of, the work supplied by Digital Medio.
Terms and Conditions may be changed at any time without prior notice to the clients.